TOSMS Boardroom Services
Pillar 2: Boardroom Governance Documentation and Training
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Establish and maintain the policies, standards, practices and other governance obligations of the governing bodies.
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Internalize these obligations and sustain the competency levels across all job roles.
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Build adaptability and responsiveness into the enterprise for changing governance obligations.
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Integrate these governance content management practices and standards into your business architecture for optimal results.
Our consultants have the experience of working with some of the largest and most complex organisations to help deliver thousands of pages of policy and guidelines in what has been the most disruptive global upheaval in generations caused by the pandemic.
Take for example the delivery of benefits to millions of claimants during lockdown that meant significant changes needing to be made rapidly to policies and practices being applied by tens of thousands of customer-facing agents across the country daily.
This showcased how essential it is to have a well-designed and responsive content management system for all these governance documents and a set of tools and practices for embedding, maintaining and sustaining the competency levels as these documents are updated on a regular basis to deal with rapidly changing circumstances.
Our consultants will apply our Business Architecture Blueprint to your libraries of content to (a) help you establish and maintain the policies, standards and other governance obligations of your governing bodies, and (b) internalize these obligations and sustain the competency levels across all job roles. This will ensure the adaptability of your enterprise to changing governance obligations by using a state-of-the-art digital business architecture solution for this crucial governance function.